1 (800) 218-3780 [email protected]
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Care 24/7 helps healthcare providers get certified, provide, and bill for chronic care management services.

For patients with chronic conditions and their caregivers, Care 24/7 Wellness Coordinators check in on a regular basis, coordinate all aspects of care, and guide patients on following their doctor’s care plan.


  • No upfront capital investment needed from
  • Providers control services provided to their
  • Care coordination services are based upon
    evidence-based guidelines

 Summary of Services

 Summary of services aug2015


Qualifying Conditions

Eligible patients must be diagnosed with two or more of the following
chronic conditions

Core Services

Chronic Care Management (CCM)

Care 24/7 monitors patients with chronic conditions and provides on-going care coordination as directed by patients’ providers We coordinate all aspects of patient care: ensuring doctors work as a team, keeping loved ones informed, and reminding patients of what they need to do—to keep healthy Click here to view Medicare requirements

Transitional Care Management (TCM)

Care 24/7 manages patients' transitions between hospital and home to prevent gaps in care.  TCM reimburses providers to help certain patients' transition to a community setting following inpatient discharges.  Eligible patients are those with medical or psycho-social problems that require moderate to high complexity medical decision making for whom a billing health care professional takes responsibility for providing care. Click here to view Medicare requirements for TCM  

Clinical Advisory Service (CAS)

Clinical Advisory Service (CAS) is our extended- and after-hours nurse advice line. Whereas CCM- and TCM-services are provided to certain eligible beneficiaries, CAS is available to a provider’s general patient population. Care 24/7 uses standard clinical protocols, which are integrated within our software platform. Our advice nurses offer basic health and wellness advice, non-face-to-face primary care, and are able to screen non-emergency callers to reduce unnecessary Emergency Department visits.

Care 24/7 Online

Care 24/7 software license to deliver and bill for care coordination services directly
Click here to learn more about Care 24/7s unique software platform


PCMH and Long-Term Care Advisory

Care 24/7 helps providers get Patient-Centered-Medical Home (PCMH) recognition, which can improve the patient experience and earn additional private insurer reimbursements
PCMH is a model of patient-centered primary care delivery.
PCMH is the fastest growing practice model and recognized as the primary means of delivering the “new” model of care driven by value, evidence, and outcomes.
The National Committee for Quality Assurance (NCQA) is the leading authority for granting PCMH recognition to providers. NCQA is the second-largest clinical accreditation and certification body in the United States, behind the Joint Commission.
Click here to learn more about PCMH standards and NCQA requirements



Concierge Corporate Wellness (CCW)

Care 24/7 helps employers control benefit costs by linking corporate wellness to chronic care management for eligible employees
CCW is a care coordination service specially adapted to fit the needs of employers seeking to promote wellness and maximize the effectiveness of their health benefits, especially for employees who may suffer from chronic illnesses.
Care 24/7 links corporate health promotion activities to the coordination of employees’ medical care, establishing an observable and causal link between corporate wellness and improved clinical outcomes.